It’s convenient and simple! Log into your account on our website. If you do not have an account, create one by using the email address that you used to order your initial product(s). Under “my subscriptions,” choose which product concentrate (they come in 2 oz. viles) you would like to have automatically delivered to your address then choose how often you will want the refills – monthly, or every 2,3 or 4 months. Your subscription will renew automatically every 1, 2, 3, or 4 months depending on the frequency you selected during your initial purchase. Your credit card will be charged on the date your subscription ships. If you want to modify, change the date of your next order, skip your next order, or cancel your subscription, log into your account on our website. Once you’re logged in, click on ‘My Subscriptions’ and select the subscription you’d like to update. If you have multiple subscriptions, choose which one you would like to manage and select, “Manage Subscriptions.” If you need to change your delivery address or payment method for your subscriptions, go to the “more settings” section of the subscription you would like to change the address for and click save or update card. To cancel your subscription the changes need to be submitted to us by 12PM EST the day before the order is processed. For instance, if your subscription processes every 5th of the month, your cancellation must be submitted to Clean in Vogue by 12PM EST on the 4th. To do this, simply log into your account on our website and click “my subscriptions” and choose the subscription you would like to cancel and click “Cancel Subscription”. For help email help@cleaninvogue.com and someone will assist you promptly.